AI agents that operate your software products — so your engineers can build what comes next.
Products in sustainment mode face compounding risks that traditional staffing can't solve.
Senior engineers leave, taking undocumented expertise with them. Every departure makes the next incident harder to resolve. Post-mortems reference decisions nobody can explain.
Support tickets pile up, tech debt compounds, and patching cycles slow down — while headcount stays flat or shrinks. The math gets worse every quarter.
New team members spend months rebuilding mental models that existed in a departing engineer's head. Offshore teams lose context faster than they ramp up.
As your product portfolio grows, so does the cost of operating it — more tickets, more patches, more incidents, more releases, more knowledge to maintain. Traditional staffing scales linearly. Margins shrink. At some point, the cost curve forces you to look for a different answer.
That's where Memento comes in. From the point of adoption, AI agents absorb the operational load that would otherwise require proportional headcount. The cost curve flattens. Your team stays focused on innovation — whether you're running 2 products or 20.
Memento's flagship offering. AI agents run your day-to-day software operations end-to-end — support, security, releases, and everything in between.
Complete sustainment-mode operations for your software product — triage, fix, test, release, and monitor in a continuous loop.
Ticket classification, response drafting, escalation routing, and SLA tracking — all grounded in your product's knowledge base.
Continuous vulnerability scanning, CVSS-prioritized patching, and security posture monitoring with remediation tracking.
Maintenance releases, hotfixes, and dependency updates with change-window integration and full audit trails.
From CI/CD pipelines to cloud cost optimization — automated infrastructure management with built-in quality gates.
Infrastructure monitoring, IaC drift detection, CI/CD pipeline maintenance, and cloud cost optimization.
Automated test generation, regression testing, test gap analysis, and QA reporting integrated into your release cycle.
Automated evidence collection, audit-ready documentation, and living knowledge bases that keep your organization aligned.
Automated evidence collection, gap analysis, and audit-ready documentation for SOC 2, ISO 27001, HIPAA, and more.
Living knowledge bases built from code, docs, tickets, and incidents. Auto-generated runbooks and architecture documentation.
AI-powered customer service and workflow automation that scales with your business.
AI-powered customer support with human escalation paths. Response drafting, sentiment analysis, and satisfaction tracking.
Repetitive workflows automated with AI agents — data migration, report generation, integration syncing, and more.
Every engagement follows a structured three-phase onboarding. We prove it works before you commit.
The platform connects to your systems and builds a complete Product Digital Twin — a synchronized model of your source code, architecture, dependencies, ticket history, release patterns, and team context. Nothing is written. The platform learns.
Agents operate in full, but every action is held for human comparison against your team's real work. Quality is measured with composite scores you can inspect.
Agents handle operations with human approval gates on every consequential action. The Digital Twin stays current through continuous sync — every commit, ticket update, and deployment feeds back in. No hallucination. No context gaps.
Every agent decision is grounded in a live model of your product. No hallucination. No context gaps.
47 programming languages · 45 tool integrations · growing
We built Memento knowing that the first conversation with your CISO determines whether there is a second one.
Every customer gets a dedicated database instance and compute namespace. There is no shared data layer. Another customer's data is not in your database — period.
Authentication tokens are handled by infrastructure, never exposed to agent reasoning contexts. Four layers of defense-in-depth enforce this invariant.
No agent writes to your ticketing system, repository, or communication channel without human approval. Every external action is gated.
One click stops all agent activity instantly. No cooldown, no delay, no negotiation.
Every agent action, every approval decision, every data access is logged, traceable, and exportable. SOC 2 Type II and ISO 27001 ready.
Your data stays in your region. Full data portability — everything leaves with you if you go. No lock-in on your operational knowledge.
Schedule a 30-minute technical walkthrough. We'll show you the platform running against a real product, with live agent outputs you can inspect.
Schedule a Walkthrough